DocuProp Privacy Policy

Effective Date: 23 June 2025

Legal Entity: Docuprop Innovation Limited (trading as DocuProp)

Jurisdiction: Federal Republic of Nigeria

Legal Framework: Nigeria Data Protection Act, 2023

1. Introduction

This Privacy Policy sets out how Docuprop Innovation Limited ("DocuProp", "we", "our", or "us") collects, uses, discloses, and protects personal information provided by users of its website, platform, and services ("the Services"). By accessing or using the Services, you agree to the practices described in this policy.

2. Information We Collect

We may collect personal information including, but not limited to, your full name, contact details, account credentials, and identity verification documents (where applicable). In the course of using the Services, we may also collect transaction-related information, details of documents created or uploaded, and technical data such as IP addresses, browser types, and usage logs. This may occur through direct input, platform activity, or use of cookies and similar tracking technologies.

3. Purpose of Processing

Your personal information may be used to create and manage your account, facilitate document creation and storage, process payments, respond to customer enquiries, deliver service-related communications, ensure platform security, and comply with applicable laws. Where required, we may also use your data for fraud prevention, analytics, and service improvement.

4. Legal Basis for Processing

We process personal data on the basis of one or more of the following: your explicit consent, the necessity of processing to perform a contract with you, our legal obligations under Nigerian law, and our legitimate interests in operating and protecting the platform.

5. Sharing of Data

We do not sell your personal data. However, we may share information with third-party service providers who support our operations—such as payment processors, email delivery platforms, or IT infrastructure providers. These third parties are bound by confidentiality obligations and are required to comply with applicable data protection laws. We may also disclose your information if required by law or in response to lawful requests by public authorities.

6. International Transfers

Where personal data is transferred to service providers located outside Nigeria, we ensure such transfers are subject to appropriate safeguards. These may include data protection agreements, standard contractual clauses, or verification that the recipient country offers adequate protection.

7. Data Retention

We retain personal information for as long as is necessary to fulfil the purposes described in this Policy, or as required by law. Document data associated with your account will be retained while your subscription is active and for a limited period thereafter in accordance with our retention policy. You may delete stored documents at any time using your user dashboard.

8. Your Rights

You have the right to request access to your personal data, correction of inaccuracies, and deletion or anonymisation where appropriate. You may also object to certain processing activities or withdraw consent previously given. Requests can be made via [Insert Contact Email]. If you believe we have not handled your data in accordance with the law, you have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC).

9. Cookies and Tracking Technologies

DocuProp uses cookies and similar technologies to enhance platform functionality and user experience. These tools help us understand user behaviour, deliver content, and improve services. You may manage or disable cookies through your browser settings, but this may affect platform performance.

10. Marketing and Communications

By creating an account or interacting with our platform, you consent to receiving service-related communications, including billing reminders, legal updates, and security notifications. You may opt out of marketing messages at any time by using the unsubscribe link provided in such messages. However, you cannot opt out of essential service communications.

11. Security

We take appropriate technical and organisational measures to safeguard your personal data from unauthorised access, loss, misuse, or alteration. While we strive to ensure high standards of security, no online system can be completely secure and we cannot guarantee absolute protection.

12. Changes to this Policy

We may amend this Privacy Policy from time to time to reflect changes in our operations or legal requirements. Updated versions will be published on our website and, where appropriate, notified to you. Continued use of the platform after any changes have been made will constitute your acceptance of those changes.

13. Contact

For any queries about this Privacy Policy or to exercise your rights, please contact:

Docuprop Innovation Limited (trading as DocuProp)

Email: hello@docuprop.com